Boost Your Business with WhatsApp & IVR Solutions
Empower Your Business with AI-powered messaging and WhatsApp API Automation.
Our Cloud Contact Center Products
LeadNXT’s advanced platform, powered by our hosted contact center, ensures seamless and efficient communication between your business and customers. Now enhanced with WhatsApp API integration and an AI-powered chatbot, we deliver smarter and personalized customer interactions to boost your business growth.
Toll Free Number
Boost your brand image and make it easy for customers to connect with you at no cost with a cloud-based Toll-Free Number.
WhatsApp Solution
Streamline communication and engage customers with ease using a WhatsApp Business Solution.
IVR
IVR solution that offers automated call routing, self-service options, and seamless support.
Missed Call Service
Never miss an opportunity with Missed Call Alert Service—track and respond to effortlessly.
Voice Broadcasting
Reach a large audience instantly with Voice Broadcasting, delivering automated messages to engage customers.
Get a contact center dashboard with smart features for intelligent monitoring.
A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.
Power-packed Contact Center features
IVR
Our IVR calling menu enhances customer engagement while reducing the human workload.
Agent Scheduling
Efficiently schedule call routing over IVR to agents based on their availability for optimal coverage.
Call Recording
Record customer conversations for quality control, live monitoring, and performance review.
Call Forwarding
Maximise every business opportunity by forwarding calls to destinations for seamless connectivity.
Number Choices
Choose from a wide pool of numbers offered by Servetel to get one that suits your business.
Call Routing
Ensure quick and easy access to the right department with our call routing feature.
Real Time Analytics
Leverage technology and business intelligence to track performance and analytics in real-time.
Live Call Monitoring
Stay updated on ongoing calls between customers and agents through our remote admin portal.
SMS Alerts
Stay on top of missed and received calls with SMS alerts to remain informed and responsive.
Brands that endorse us
Best-in-Market Pricing
Get a high-quality contact center solution with minimal effort and investment.
99.99% Uptime Guarantee
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
API Integrations
Innovate your business solutions with CRM and other third-party application integration.
Contact Center Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.
TURN YOUR LEADS INTO LOYAL CUSTOMERS
Get Started Today – Call Us : 8010003355
Our Solutions for Different Industries
Stay connected to your workforce and ensure business continuity, flexibility & productivity.
Cloud telephony solution can benefit a lot to SOHO (small office-Home office) like:
- Get customers feedback, track all protentional conversations and analyses them
- Gain Credibility, Boost your image by plating IVR
- Real-Time SMS alerts services to integrate with websites/APP
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Revolutionize The Learning Process with Cloud Telephony
We offers many solutions to education industry. Education Institute use this service in many ways like:
- Parent-teacher conference
- Share important update with students and parents
- Exams & test dates information
- And Tips to prepare for exams.
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Offer Personalized Customer Experience with Our Smart Solutions
Our solutions and features help you to create awareness around your brand, products & services. Here are some ways to use:
- New product arrival,
- Coupon codes and discounts,
- Delivery information,
- Payment information,
- And customer support.
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Automate Tasks and Power Your Business
Our cloud telephony solutions are great fit for restaurants & hotels to make their customers feel special.
- Offer discounts & deals on food & drink,
- Special offers announcement for holidays,
- Coupon codes,
- Order confirmation, and more.
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Manage Leads for Your Company with Cloud Telephony Solutions
Finance institutions use our telephony solutions to communicate with prospects and existing clients. Here are some ways:
- Account and transaction updates,
- promotional messages,
- New offers, reminders,
- And customer feedback.
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Go2Market Solutions For Travel Industry
Our telephony solutions are very effective for travel industry. Here are some ways to use:
- Booking confirmation,
- holiday season offers,
- Last minute alerts,
- And thank you messages.
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Keep In Touch With The Patient. Hassle-free Experience.
Stay connected with your patients all the time with our solutions. Here are some ways to use:
- Appointment and medication expiration reminders,
- Health and fitness tips,
- And Test results
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